Examining Remote Management Computer Software To Make Work Easy by Prahlad Kumar
The world is changing as rapidly as the time in your day gets used to solve a business problem. You have probably uttered "I wish I had more time in the day", or the classic, "I wish I could be in two places at once". It is now possible to be in more than two places at once. You can even be in offices two thousand miles apart at the exact same time. With remote management computer software it is now possible to influence multiple locations at once and this in fact can give you more time in the day.
If you are able to be in more than one place at the same time then that could free up your schedule. You could actually use the time to get more business or work on future projects for your current customers. The software can reduce and possibly eliminate the need to ever leave the office again. This is because any work that needs to be done on your customer's computers can be done right from your office.
The use of remote control software for computers is not a new invention. It has been around for years but it was not very user friendly. Now the ability to control other computers does not only belong to the IT staff. Anyone can use the software because it is easy to use.
With a few permission settings you will be on your way to reducing your work load. You will soon be able to work on your client's terminal across the globe with only a single click. How can this be possible?
Simply put, you connect to another computer using the software. You can do it from your work computer or any computer you want. If both computers have been configured correctly then you will be able to create documents on on another computer, change settings, see what your customer is talking about when they are having a problem. If one of your employees is having a problem with a program, you can log in yourself to show them the way to fix it.
With so much power how does that benefit you? Some of the uses are completely obvious and won't be discussed, but maybe the not so common uses might pique your interest. Consider a company that has fifteen thousand locations.
This company has decided to use your services. Perhaps, they need you to install your program at every location and need you to configure and test it. Instead of having to fly out or letting each store download the program and try to configure it themselves you can connect to one server and have control of all the stores.
Faster distribution of software packages is nothing new. The real power is in being able to configure each store to their exact needs. This is possible by clicking on their computer and accessing the configuration screen. Instead of talking a user through a setup screen that the user is not familiar with you can just do it yourself using remote management computer software. This saves time and money and a lot of frustration on both your side and your client's side.
The Columnist is a MSP maturity model advisor who often contributes industry news stories dedicated to RMM solutions area.
